Passenger Comments

Below is just a small selection of the many letters and emails that we receive from delighted passengers who have taken a flight with Kent Ballooning.  Many of these passengers have come back to fly with us again and all of them have recommended us to friends and family!

The whole experience was absolutely fantastic!  Extremely efficient, friendly and informative crew and the flight, well what can I say - out of this world!  One of life's 'top 10' experiences!  so many thanks to all the crew at Kent Ballooning for making it all such a wonderful experience!

Mrs S, August 2011

Dear Ballooning Team,

This is a thank you from myself and my son-in-law, Joel, who flew with you on the evening of Saturday 20th August.  It was a fantastic experience, and it couldn't have taken place on a more perfect evening.  The views all round were superb - I hadn't imagined being able to see form the north to the south coast of Kent, and far beyond.  The friendliness and professionalism of the whole team made it a truly memorable evening.  Many thanks and best wishes,

Mrs B, August 2011

Louisa,

Just wanted to say a real big thank you to you and your team.  I very much appreciate your help in co-ordinating our booking, particularly the effective and professional way it was rebooked so quickly.  Our flight was fantastic, with great visibility.  Michael, our pilot was really interesting and gave us a great landing.  The boys both thought it was a great adventure and could not have been more thrilled, as were we all.  Thank you all very much

Mr N & Family, June 2011

Dear All,

I just wanted to thank you all for making our flight yesterday morning a very special experience!  I am a nervous flyer but you all oozed such professionalism and confidence I didn't even hesitate about getting into a straw basket banging below some hot air caught inside a thin piece of material!!!  It was a very surreal experience and one I will remember....

Mr & Mrs A, May 2011

Michael and Louisa,

Many thanks for an enjoyable flight on Friday.  Well organised, great team and all round professionally run.  Will recommend Kent Ballooning to friends and colleagues.

Mr S, May 2011

Fantastic experience, crew were outstanding, friendly and made the flight one we will remember forever.  Just keep doing it the way you do - you really make the customer feel very special indeed.

Mr H, September 2010

To Kent Ballooning...

I would just like to say a BIG Thank you to the Crew and Pilot at Kent Ballooning for making my Balloon Flight on Saturday 18th September 2010, one of the most memorable experiences of my life.... I loved every single minute of my journey, even the entertaining bump/drag landing at the end... and the weather could not have been more kinder to us.... the views were stunning, it was just one of the most serene things I have ever done......

Once again thank you, there is no doubt that this will not be the last time you'll see me...

Mrs H, September 2010

What can I say but a very BIG thank you to you and the crew for such an excellent evening. I couldn’t have asked for anything better, friendly and well organised.  I have watched other companies in the past from launch to landing and I suggest they come and see you guys and see how it should really be done.  Thanks Again.

Mr B, June 2010

Just a short note to say what a great day we had on Saturday!  Thanks very much for giving us a real "day to remember".

Mr M & Family, May 2010

Dear Louisa, Just to say we really enjoyed last nights balloon trip to Ham Street and the two landings!! Drifting silently across the trees at low level was especially memorable. Our thanks to you and your team.

Mr J, April 2010

Special thanks should go to the pilot who was extremely knowledgeable and informative both in the briefing and during and after the flight, as well as providing some entertaining anecdotes. An excellent experience all round and one I should very much like to repeat in the future.

Mr H, September 2009

Eleven out of Ten for the whole experience!

Mr B, July 2009

Thank you so much for yesterday evening's flight.  I now know what wonderful means!!

Ms T , June 2009  

 

Thank you for the patience and courtesy of all your staff, and for an absolutely stunning flight on 13th July with a first class pilot and ground team. Special thanks to Becky, the lovely Australian lady who was very kind and encouraging. The whole experience was amazing and the fulfillment of an ambition I’d had for many years.

Ms C, July 2008 

 

Michael & Louisa, We just wanted to say how much we enjoyed our balloon trip, on June 17th . The weather was perfect and we felt totally safe with Michael at the helm. The complete professionalism by the whole team impressed us greatly and we would have no hesitation in recommending your business to others. We would also consider a VIP trip in the future.

Mr & Mrs D, June 2008 

 

Dear Michael & Louisa, I am writing to thank you for the wonderful evening I had last Saturday – my first balloon flight experience. I really enjoyed the flight, your crew were so helpful and friendly and the champagne at the end was a lovely way to finish the day. I have just been looking at my CD of the photo’s which are a great reminder of an amazing experience which I look forward to repeating. Many thanks again.

Ms T, August 2007

  

Just a quick note on behalf my parents in law to say thanks for a great flight last evening and my son has not stopped talking about the big yellow balloon. I enclose two JPGs of my son (aged 2) doing his bit to fold up the canopy, which I think goes to show that balloon chasing can be great fun for family members of all ages!

Mr E, August 2007

  

Dear Kent Ballooning, I wanted to send a thank you for such a wonderful experience our balloon flight was on the morning of Tuesday 28th August. From the moment we arrived, we were greeted warmly and made to feel at ease and welcome. All the crews were extremely friendly, especially Michael, who made the flight a most amazing experience. Surprisingly for me, it was made all the more special as my partner proposed to me during the flight when were above the clouds a mile high! I happily accepted which meant the champagne was marking a most amazing time for me.

Ms W, August 2007

After receiving a birthday gift from a friend, she and myself flew with you last Sunday from Etchinghill Golf Club.  I just felt the urge to write and thank you so much; it was the most wonderful experience of my life and I will treasure the memory.  Your staff were very informative, made us feel totally at ease and charming company.  The whole experience was fantastic. Thank you so much.

Ms H , September 2006

  

I had my balloon flight last night, 22 August, and I would just like to thank you for the experience of a life time It was absolutely wonderful and I would love to do it again. My 6 year old wants to go up so hopefully I will get another flight in a couple of years. Many thanks for the experience

Mrs M, August 2006

 

Dear Michael, We flew with you last Friday and it was fantastic!! It’s true you can’t describe it to anyone you just have to experience it! We’ve not stopped talking about it since.

Mrs H, May 2006

 

Dear Michael, Just a wee note to send you and Louisa my sincere thanks for such a happy enjoyable balloon flight I was privileged to take part in on Tuesday evening from Evegate. It is certainly a lifetime experience I can never forget

Mr M, June 2004, 91yrs old!

  

My wife has been waiting for years to go ballooning and it was everything and more for her.

Mr G, June 2004

 

Dear All, What an experience! We would all like to thank you all for our absolutely splendid balloon flight last evening, which we thoroughly enjoyed. The weather was kind and the scenery – well – there didn’t seem to be much conversation from the passengers during our ascent – I think everyone was spellbound!! The Pilot did an excellent job, navigation, explaining and landing. The whole event was both friendly and professional.

Mr & Mrs L, April 2004

 

We enjoyed our balloon flight so much last night and despite being in our 80’s your Pilot make us very comfortable and happy – and I’ve had many a rougher landing in powered aircraft than your basket. We dropped down with incredible precision, just gently brushing the tops of the trees as we touched down between them. After that we stood about enjoying champagne and scenery while your accomplished crew packed away and took us back to to our car. It’s a glorious way of savouring the still-beautifuly English countryside.

Mr T, June 2000